DIRECTOR OF SYSTEMS DEVELOPMENT.................................................................Wondros | Los Angeles | CA | 12/2020 - 08/2023
Supervised and oversaw technology infrastructures, operations, and the systems development of Digital Asset Management (DAM) and Content Management System (CMS) products within the NIH All of Us Research Program. The goal was to establish and maintain a continuous, streamlined workflow, ultimately ensuring the delivery of efficient solutions to the client.
Achieved a 22% latency reduction in the Asset Portal DAM product, significantly enhancing overall performance by accelerating search, downloads, and user editing capabilities for a more efficient and responsive user experience.
- Pioneered the development and successful launch of the Asset Tracker CMS product, delivering an 88% improvement in response time for tracking asset requests by registered members, streamlining operations with real-time project status updates and eliminating time-consuming communications.
- Initiated and launched the QR Code Generator CMS product, offering stakeholders a user-friendly, cost-free, subscription-free QR code creation and storage solution, resulting in a 6% reduction in government grant expenditures, yielding cost savings for stakeholders.
SENIOR DIGITAL ASSET MANAGER, PRODUCT.....................................................Wondros | Los Angeles | CA | 09/2018 - 12/2020
Supervised, managed, and took an active role in both the technical and creative operations of the NIH All of Us Research Program Asset Portal Digital Asset Management (DAM) system.
Managed, organized, and improved the DAM system to efficiently streamline workflows with cross-functional teams. Tasks included provisioning user accounts and permissions, developing taxonomies, optimizing metadata schema and metatags, providing technical support, implementing programming enhancements, enhancing UX/UI, optimizing LiveChat practices, auditing, and generating statistical reports.
Thoroughly documented protocols and processes in the DAM SOP guidelines, providing valuable references and training resources for both current and future users.
SENIOR GRAPHIC DESIGNER....................................................................................Wondros | Los Angeles | CA | 07/2017 - 09/2018
- Conceptualized and executed graphic design, copywriting, and print production initiatives for the University of Pittsburgh's prominent projects, such as the PA Cares For Us Research Program, Pitt+Me, and the Clinical and Translational Science Institute (CTSI). Specialized in crafting visually compelling marketing materials to actively engage and recruit participants for local clinical research projects.
SENIOR ART DIRECTOR..............................................................................................Concentric | San Diego | CA | 05/2014 – 03/2017
- Initiated and executed concept development, art direction, and design strategies for pharmaceutical clients that included: Lundbeck (Sabril, Onfi); Jazz Pharmaceuticals (Xyrem); Impax (Rytary, Zomig); Otonomy (Otiprio) to drive brand awareness through consumer print publications and social media channels.